Frequently Asked Questions

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority..

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Unit Occupancy will vary from unit depending on size and capacity. The rental agreement and rules for operation will be provided to you and will state the number of users allowed on the equipment you rent. Please do not hesitate to contact us if you would like to be provided with any information that will help make your event both safe and memorable.

Rental rates will vary, but will always be competitive. We seek to provide the best value for your dollar in the industry.

That would depend on the time of year and what unit(s) you would like to rent. Many of our rentals are booked well in advance of the usual holidays and major festivals. The best way to ensure that you will be able to reserve your desired unit is to book as soon as you have decided on the date for a party or event. We make every possible effort to avoid disappointing anyone who requests a specific item. Be sure to call us and we will always be happy to work with you.

Simple. Just click the Book/Quote Now button on our site and fill out the form with your info and what rentals you are interested in and we’ll contact you regarding your quote. If your event is coming up too soon to wait for a response (typically 24 hour turn around time) then please call or text us at 360-789-5959.

We accept all major credit cards (4% processing fee), Zelle, Cash App, Venmo,  checks, or cash. Payment can be made before the event through the event contract or the day of the event prior to set up.

Yes, sales tax will be collected and will vary depending on what city or county the rental occurs in. Your quote will represent the local sales tax. If you are a non-profit entity or have a State approved tax exemption certificate we will ask that you provide us with an EIN number upon rental and a copy of the documentation.

ABSOLUTLEY!  We pride ourselves on our efficient and stress free delivery. Delivery prices vary based upon the delivery location and unit type. 

Please note that it is the customer’s responsibility to ensure there is adequate space for the safe setup and operation of all rental equipment. However, we’re happy to help by providing dimensions, setup requirements, and any other information you need to make an informed decision.

The minimum gate size and/or side pathway must be a minimum 48 inches for standard inflatables. The minimum gate size and/or side pathway for large inflatables and rides such as the 27′ Dual Lane Water Slide 8 feet to accommodate the width of a truck to drive in. 

If the access way is downhill or uphill, it is up to the Topsy Turvy staff to use their discretion in deciding if they can safely get the rental item to the chosen location. If they feel that they cannot safely get the rental item to the location, the event may be cancelled or the location of the ride may be moved elsewhere. There will be a MAXIMUM FEE of $50, which is dependent upon the length of the uphill and downhill access way, as well as the steepness. 

Tipping is completely optional and never expected. Our team takes pride in providing friendly, professional service and helping make your event a success. If you’d like to recognize exceptional service with a tip, it is always appreciated but never required.

As with any amusement attraction, playground equipment, or inflatable, improper use can result in injury. Activities such as climbing on the safety nets, roughhousing, performing flips, or colliding with other participants can be dangerous. A responsible adult must supervise the inflatable at all times to ensure safety rules are followed and all participants use the equipment properly.

If rain is forecast for the day of your event, you may cancel or reschedule your rental at no cost, provided you notify us at least 48 hours before your scheduled event start time.

Please note that once our delivery team and equipment have arrived at the event location, or the equipment has been set up, refunds cannot be issued.

Commercial inflatables require a blower that runs continuously to remain inflated. If power is lost or the blower stops operating, immediately have all participants exit the inflatable.

Next, check the circuit breaker to see if it has tripped. If so, reset the breaker and resume use if the blower restarts normally. If the breaker trips again, try a different electrical outlet. If the problem persists, contact us immediately for assistance.

Our inflatables are surprisingly energy efficient. Most blowers use approximately 14¢ worth of electricity per hour, which is less energy than many common household appliances.

Yes! Many of our inflatables can be set up indoors in gymnasiums, churches, community centers, event halls, and other suitable venues. Please ensure the venue has adequate floor space and ceiling clearance for the unit you wish to rent.

No. Our inflatables can be safely installed on grass, concrete, asphalt, indoor surfaces, and other suitable locations.

When placing your reservation, please let us know the type of surface where the inflatable will be set up. Units installed on grass are typically secured using steel stakes, while units installed on hard surfaces or indoors are secured using sandbags or other approved anchoring methods.

No. Water should never be used on an inflatable that is not specifically designed for wet use. Doing so may damage the equipment and create safety hazards.

If you’re interested in a water attraction, we offer a variety of water slides and wet-use inflatables designed specifically for use with water. We’d be happy to help you choose the right option for your event.

Yes, when proper safety precautions are followed. Water-use inflatables should always be connected to an electrical outlet protected by a Ground Fault Circuit Interrupter (GFCI), which automatically shuts off power if an electrical fault is detected.

Additionally, all electrical cords and extension cords should be kept away from standing water and high-traffic areas whenever possible. Our team follows industry safety standards during setup and can answer any questions you may have about operating water attractions safely.